How Information Technology Has Changed Workplace Communication
There was a time when typical office communications consisted of a desk phone and maybe an intercom. Although office workers of the time before our present information technology age had their desk phone, the intercom was often used to call workers to the manager’s office, relay a quick message or relay a few instructions. Businesses could still communicate with their offices overseas and conference calling was something where you needed operators help to make the connection.
Interoffice communication decades ago consisted of memos being circulated and posted in a common place for all to see. When memos were of a confidential nature, they were placed in an envelope that required the recipients initials when they received it. Couriers were widely used to carry important and confidential documents across town for signatures and the post office enjoyed much business because it was the place to send, pickup or have delivered, your certified letters and correspondence. Letters, manuscripts and memos were produced on a typewriter and many offices and news rooms had typist clamoring away at their typewriter keys to produce volumes of work
To say much has changed since the days before our present Information Technology age, would be an understatement. When email appeared on the scene, interoffice and overseas communications took a dramatic change. More could be communicated in much less time and replies took minutes, not days. Electronic messages directly competed with telegraph companies, people used telegram services less and less especially when more computers appeared in homes. When offices could afford computers costing thousands of dollars, word processing replaced typewriters and typist became a thing of the past. On the scene now, are data entry and order enter specialist.
Information Technology has and is changing the way companies communicate and conduct business. Business is more streamlined and efficient. Technology companies are finding ways to make systems and processes more efficient. People who own a personal computer can access their office computers from home and businesses can hold online conferences to communicate with their offices overseas, without ever leaving their local office. The ability to send instant messages to the desktop of workers saves time and managers can get instant replies to help in the decision-making process. The workplace is not only global, it is easily accessible to employers and employees alike. The location of your office, no longer matters, it’s local now because of technology implementations and the way we use this technology to communicate.
As technology firms find newer and improved methods to communicate, the present methods being used saves companies and people hundreds and thousands of dollars and these saving would be definitely missed if the use of existing technology was interrupted.
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